Support

Email a human.

Something broken, confusing, or missing? Tell the person who built it:

Solo developer, real inbox. You'll usually hear back within a couple of days.

Helps me help you

Your phone model and whether it's the iPhone or Android app.
What you did, what you expected, what happened instead.
If a scan came out wrong: what kind of paper and lighting. (Never email a scan of anything sensitive — a photo of a blank page in the same spot tells me just as much.)

Where are my saved files? Tap "Saved files" on the app's first screen — it opens the folder (On My iPhone → Flatbedly in the Files app).
How does the free allowance work? 10 new scans each calendar month are free, forever. One single purchase unlocks unlimited — there is no subscription, and scans you already made are never locked.
I bought the unlock and got a new phone. Open the unlock screen and tap "I already bought this" — the store restores it at no charge.
Is my data really private? Yes — nothing leaves your phone. The privacy policy is one page and explains how you can verify that yourself.